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Frequently Asked Questions

Here's a selection of questions we get asked the most - please drop us a line if you'd like us to add your questions to this page - we'll do our best to answer them !!

Q: What kind of shopping can you do for us in advance?

A: We normally provide you with a welcome pack and a couple of extra goodies!!  We offer a service of a first supermarket shop to get you going for the first couple of days!  All you need to do is send us a list and it will all be put away for you arrival so that you can kick off those shoes and get straight into holiday mode!! There is a fee of 25 Euros for this service.  Please ask for details.

Q: Can you provide meals?

A: Our apartments are self catering so we don't normally provide meals for our guests.  However, in low and mid season we can provide home made meals, and will always be happy to make birthday cakes! 

Q: Do you charge for utilities?

A: Normal use of electricity and water is included in the apartment charges

Q: Can we have an advance copy of the contract?

A: Of course! You can download a copy here

Q: Do the apartments have telephones and internet points?

A: Hey - this is a holiday!!  Telephones are not available in the apartments, but the main house phone can be used in emergencies.  Mobile phone coverage is good. Similarly, internet points are not available in the apartments but wireless coverage is available by the main convent.

Q: Is it safe for young children?

A:  All the apartments were designed with young children in mind and all the terraces are fenced off, so that children can run around the terraces safely but needless to say we do still ask parents to keep an eye on their own children.

Q: How far are you from the beach?

A:We are ten minutes drive or 7 km from the beach and beach front restaurants.  The restaurants are all dotted along the promenade which makes it ideal for children as they can run around on the beach or on the promenade which carries on for about 15km  along the coast. Ice cream parlours are also very popular with children and parents alike!!

Q. Could you describe the area?

A: We are 30 Minutes East of Malaga Airport, in the opposite direction to Torremolinos.  El Palo and El Candado used to be an old fishing village with the tram running all along the coast.  Of course now it has grown into a small town but fortunately is still very Spanish. El Palo is situated at 7 km from Malaga City centre; a beautiful city which has always pleasantly surprised our guests who had always been put off by the thought of the Costa del Sol. The birth place of Picasso, the old town of Malaga is full of lovely cobbled streets, cafes, tapas bar, the beautiful cathedral, the bullring, lovely shops etc.. Horse drawn carriages even can take you round the town.